We’re GROWING just like our patients and hiring for the following position(s).
Appleton: Dental Hygienist
Position Summary
The Dental Hygienist provides effective care to pediatric patients through varied treatment plans and oral hygiene education.
Essential Functions
- Greet patients, prepare them for services and make them comfortable during care
- Complete a prophylaxis including the removal of calculus, plaque, and stains from the teeth and beneath the gums
- Visually examine gums for sores and signs of disease
- Conduct an extra oral exam to detect swelling or tenderness that could indicate the presence of disease
- Apply fluoride and other cavity preventing agents to arrest dental decay
- Apply sealants
- Chart conditions of decay and disease as requested by the dentist in the electronic patient record
- Obtain quality digital x-rays
- Provide clinical services and oral health education to patients, their caregivers and families to improve and maintain oral health
- Completely and accurately conduct a caries risk assessment and follow up with Best Care Program motivational interview
- Accurately post transactions in the computer system
- May administer local anesthetic agents
- Disinfect, clean, and sterilize work area and instruments
- Perform weekly and monthly maintenance of autoclaves and other equipment
- Follow the infection control protocol as outlined by OSHA
- Attend hygiene meetings and all scheduled staff meetings
- Review patient chart and medical history forms
- Assist with stocking supplies, general cleaning, and sharpening instruments
- Scheduling recall and sealant appointments
- Conducting hygiene education and/or screenings for daycare, schools, and office tours
- Other duties as assigned
Minimum Requirements
- Valid State of Wisconsin Dental Hygiene License
- CPR certification
- One year of dental hygiene experience preferred
- One year of experience working with or caring for children preferred
- Strong customer service skills and commitment to patient/parent satisfaction
- Excellent oral and written communication skills with the ability to communicate with and educate parents
- Must be able to communicate with coworkers and work as a team in order to maintain a steady flow and accommodate patients scheduled within the hygiene department as well as other aspects of the office
- Good time management skills
- Exceptional behavior management skills or willingness to learn
- Good hand/eye coordination, manual dexterity and precision
- Basic computer and data entry skills
- Familiarity with SoftDent and Kodak Imaging helpful.
Requires local travel to other First Impressions offices
- Ability to maintain patient confidentiality
- Working Conditions
Will be responsible for working in a dynamic environment with a fully equipped and well-lit office. May be required to stand for extended periods of time. Frequent/Occasional lifting of 10-50 pounds. A need to travel via automobile to the satellite office locations may be required regularly. Although overtime is discouraged, you may be required to work longer hours than the average 40-hour workweek to meet deadlines and the needs of the office.
Rhinelander: Administrative Coordinator
Position Summary
The Administrative Coordinator supports the pediatric dental office by delivering exceptional customer service and providing assistance to parents/patients in all administrative aspects of the dental appointment.
Essential Functions
- Answers phone calls and distributes them as necessary or assists party on the line to schedule appointments
- Require familiarity with our administrative manual, scheduling software, and all functions relating to the administrative position
- Greets patients in a pleasant manner verifying and/or updating demographics and insurance information
- Checks out patients, schedules follow up appointments and completes needs of patient/parent and Doctor
- Scheduling of new patients in a timely, accurate, accommodating, and friendly manner
- Collect and post patient co-payments and/or appointment payment amounts as noted in computer system per financial/treatment coordinator
- Generation of Real-Time estimates and coordination of financial agreements for families
- Check Medical Assistance Eligibility
- Must be able to complete daily deposit/deposit edge/excel spread sheet for accounts receivable
- Basic knowledge of the scheduling software Softdent
- Ability and knowledge to receive, disperse, and send back interoffice boxes and envelopes.
- Stock office supplies as need
- Other duties as assigned
Experience and Qualifications
- High school diploma
- Previous office experience
- Proficient computer and data entry skills
- Strong customer service skills and commitment to patient/parent satisfaction
- Excellent oral and written communication skills
- The ability to communicate with parents and co-workers in a responsible friendly manner.
- Ability to maintain patient confidentiality and be familiar with HIPAA laws and regulations
Working Conditions
Will be responsible for working in a dynamic environment with a fully equipped and well-lit office. May be required to sit for extended periods of time. Frequent/Occasional lifting of 10-20 pounds. A need to travel via automobile to the satellite office locations is required regularly. May be required to work longer hours than the average 40-hour workweek to meet deadlines and the needs of the office.
