Careers

We’re GROWING just like our patients and hiring for the following position(s).  

Appleton: Dental Hygienist

 Position Summary

The Dental Hygienist provides effective care to pediatric patients through varied treatment plans and oral hygiene education.

Essential Functions

  • Greet patients, prepare them for services and make them comfortable during care
  • Complete a prophylaxis including the removal of calculus, plaque, and stains from the teeth and beneath the gums
  • Visually examine gums for sores and signs of disease
  • Conduct an extra oral exam to detect swelling or tenderness that could indicate the presence of disease
  • Apply fluoride and other cavity preventing agents to arrest dental decay
  • Apply sealants
  • Chart conditions of decay and disease as requested by the dentist in the electronic patient record
  • Obtain quality digital x-rays
  • Provide clinical services and oral health education to patients, their caregivers and families to improve and maintain oral health
  • Completely and accurately conduct a caries risk assessment and follow up with Best Care Program motivational interview
  • Accurately post transactions in the computer system
  • May administer local anesthetic agents
  • Disinfect, clean, and sterilize work area and instruments
  • Perform weekly and monthly maintenance of autoclaves and other equipment
  • Follow the infection control protocol as outlined by OSHA
  • Attend hygiene meetings and all scheduled staff meetings
  • Review patient chart and medical history forms
  • Assist with stocking supplies, general cleaning, and sharpening instruments
  • Scheduling recall and sealant appointments
  • Conducting hygiene education and/or screenings for daycare, schools, and office tours
  • Other duties as assigned

Minimum Requirements

  • Valid State of Wisconsin Dental Hygiene License
  • CPR certification
  • One year of dental hygiene experience preferred
  • One year of experience working with or caring for children preferred
  • Strong customer service skills and commitment to patient/parent satisfaction
  • Excellent oral and written communication skills with the ability to communicate with and educate parents
  • Must be able to communicate with coworkers and work as a team in order to maintain a steady flow and accommodate patients scheduled within the hygiene department as well as other aspects of the office
  • Good time management skills
  • Exceptional behavior management skills or willingness to learn
  • Good hand/eye coordination, manual dexterity and precision
  • Basic computer and data entry skills
  • Familiarity with SoftDent and Kodak Imaging helpful.

Requires local travel to other First Impressions offices

  • Ability to maintain patient confidentiality
  • Working Conditions

Will be responsible for working in a dynamic environment with a fully equipped and well-lit office. May be required to stand for extended periods of time. Frequent/Occasional lifting of 10-50 pounds. A need to travel via automobile to the satellite office locations may be required regularly. Although overtime is discouraged, you may be required to work longer hours than the average 40-hour workweek to meet deadlines and the needs of the office.

 

Rhinelander: Administrative Coordinator

Position Summary

The Administrative Coordinator supports the pediatric dental office by delivering exceptional customer service and providing assistance to parents/patients in all administrative aspects of the dental appointment.

Essential Functions

  • Answers phone calls and distributes them as necessary or assists party on the line to schedule appointments
  • Require familiarity with our administrative manual, scheduling software, and all functions relating to the administrative position
  • Greets patients in a pleasant manner verifying and/or updating demographics and insurance information
  • Checks out patients, schedules follow up appointments and completes needs of patient/parent and Doctor
  • Scheduling of new patients in a timely, accurate, accommodating, and friendly manner
  • Collect and post patient co-payments and/or appointment payment amounts as noted in computer system per financial/treatment coordinator
  • Generation of Real-Time estimates and coordination of financial agreements for families
  • Check Medical Assistance Eligibility
  • Must be able to complete daily deposit/deposit edge/excel spread sheet for accounts receivable
  • Basic knowledge of the scheduling software Softdent
  • Ability and knowledge to receive, disperse, and send back interoffice boxes and envelopes.
  • Stock office supplies as need
  • Other duties as assigned

 

Experience and Qualifications

  • High school diploma
  • Previous office experience
  • Proficient computer and data entry skills
  • Strong customer service skills and commitment to patient/parent satisfaction
  • Excellent oral and written communication skills
  • The ability to communicate with parents and co-workers in a responsible friendly manner.
  • Ability to maintain patient confidentiality and be familiar with HIPAA laws and regulations

 

Working Conditions

Will be responsible for working in a dynamic environment with a fully equipped and well-lit office. May be required to sit for extended periods of time.  Frequent/Occasional lifting of 10-20 pounds.  A need to travel via automobile to the satellite office locations is required regularly.  May be required to work longer hours than the average 40-hour workweek to meet deadlines and the needs of the office.

To apply, please email your cover letter and resume to abby.thelen@fidkids.com.

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